During his collaboration with Macotel Telecommunications, Andy worked closely with Grecian Hotels, a prestigious hotel chain with four 5-star properties—three in Cyprus and one in London. With their reputation for exceptional quality, Grecian Hotels demanded the highest standards of workmanship and professionalism.
While working with Grecian Hotels, Andy was called upon to help manage a significant IT infrastructure upgrade. At the time, the company lacked an IT Manager, and the CEO personally offered Andy the role to oversee the transformation.
IT System Overhaul
Andy led the complete teardown and rebuild of Grecian Hotels' entire IT system, ensuring minimal disruption to hotel operations by working during off-hours. His responsibilities included:

• Server and Network Overhaul: Removing outdated servers, firewalls, and switches, and sourcing a reputable company to handle server installation and configuration.
• VPN Implementation: Establishing a Virtual Private Network (VPN) for secure communication between the four hotels.
• System Upgrades: Transitioning the hotel chain to a new Property Management System (PMS), Fidelio (Oracle Opera), and upgrading the POS system to Micros, part of the Fidelio/Opera package.
• Email System Migration: Identifying issues with the hotel’s email system and migrating to Microsoft Office 365, resolving technical problems in the process.
• Workstation Optimization: Reformatting, renaming, and removing unnecessary software and files from workstations.
• Active Directory Development: Creating and maintaining an organized Active Directory structure.

• Network Infrastructure: Installing Domain Controllers, File Servers, and building secure Enterprise Wi-Fi Networks tailored for 5-star hotels.
• 24/7 Remote Support: Providing continuous remote support to ensure smooth operations across all hotel locations.
• Data Security and Backup: Implementing data server backups using both hardware and cloud solutions to safeguard critical hotel data.
• Property Management Systems (PMS): Supporting Fidelio, Opera, and Theova PMS, ensuring system efficiency and functionality.
• POS and Keycard Systems: Installing and supporting Micros POS systems and Ving Keycard Systems, including FOB chip setup for secure access control.
• VoIP and Video Conferencing: Installing and maintaining VoIP systems and video conferencing technology for efficient internal and external communication.
• Employee Training: Conducting employee training classes on the new IT systems and software.
• Security Systems: Installing security cameras and ensuring network security with enhanced measures.
• Consulting and Purchasing: Providing expert consultation on IT purchases and technology investments for the hotels.